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Login problem?

34 replies [Last post]
enigma's picture
Last seen: 31 weeks 1 day ago
Titanium bot
Posts: 340
Points: 344
there are three likely problrms. syntax errors : you mispelled a varible name or comand by mistake. logic errors: you typed commands that work much difrently then intented. logic errors are the main cause of endless loops. math errors: your program calculates the wrong answer, either because its getting incorrect data, or its not calculating a result the way its supossed to. check for these. k thx
yeku's picture
Last seen: 5 days 11 hours ago
Modo
Posts: 420
Points: 421
Hey Bill

I spoke to Rayman yesterday and he tried to conect from other computer and he had the same problems. I said that because when Dharokan conected with Realtime, after he could use his account.

Moreover, he told me that his e-mail wasn't recognized.
eipi's picture
Last seen: 1 year 41 weeks ago
Admin
Posts: 3
Points: 3
Hi,

I've been investigating the problem encountered by few players with logging in using the new system. In all the cases that were reported to me (e.g., pjotr, rayman, etc.), the reason of the fail login was simply that the user didn't enter the correct password. I'm not saying the login system is flawless, but all these cases were not due to a bug.

Now, this non-issue showed that we have another problem, which is a real one: users are not able to reset their password if they haven't logged at least once with the new system. The reason is because the reset checks for the email provided in the database. If it is not found, no mail for reset is ever sent.

So for the players who had difficulty logging, the bad new is that, at this point, they would have to remember the password because it cannot be reset. I'm working on a workarround for this problem, but I'm not sure how long it may take.

Cheers,
eipi (a.k.a bill)



chris's picture
Last seen: 47 weeks 5 days ago
Admin
Posts: 852
Points: 848
We now have a password reminder link on the homepage
(shows only for not connected players)
NB : It uses the email address the player registered with. If you can't access to this email address anymore, please use the contact form.

Chris
enigma's picture
Last seen: 31 weeks 1 day ago
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Posts: 340
Points: 344
aw now i cant play robostrike anymore im getting a anoying box.
realtime's picture
Last seen: 2 years 41 weeks ago
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Posts: 78
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>> please use the contact form. <<

The link is wrong.


Greetings,
Real
yeku's picture
Last seen: 5 days 11 hours ago
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Posts: 420
Points: 421
realtime wrote:
>> please use the contact form. <<


The link would be this new                contact form
chris's picture
Last seen: 47 weeks 5 days ago
Admin
Posts: 852
Points: 848
;)
Thanks
yeku's picture
Last seen: 5 days 11 hours ago
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Posts: 420
Points: 421
Rayman_003 continues with the same problems, but don't worry, he didn't want our help, so now it's his problem...
enigma's picture
Last seen: 31 weeks 1 day ago
Titanium bot
Posts: 340
Points: 344
arg the rs game isnt working for me i miss robostrike=[